Be part of what makes the experience great

Work in the Beautiful Whitsundays 

National Tourism Award Winning Company 

About the Role

Located in the heart of Airlie Beach, SeaLink Whitsundays is a division of SeaLink Marine and Tourism - Australia's largest Marine and Tourism company, incorporating Red Cat Adventures and Whitsunday Jet skis.

The Operations Coordinator plays a pivotal role for the division in ensuring efficient daily operations, compliance and communication flow. Working closely with the leadership team to implement initiatives that drive efficiencies and engagement to maintain our position as an award-winning industry leader.

Providing proactive support to the operational leadership team this role will be responsible for the efficient administration of but not limited to 

• Rostering and workforce coordination - Weekly rosters, changes and timesheet compliance and onboarding.
• Training and compliance records - Maintaining training/qualification records and bookings 
• Compliance and permits - GBRMPA permits, licensing approvals and renewals
• Purchasing and inventory - Operational requirements- Uniforms, snorkeling equipment and consumables

Building effective relationships with the ability to communicate efficiently with all levels of both the leadership team and crew will ensure the success of this role. 

This is a fast paced, dynamic and innovative division operating tours 364 days of the year. The agility of this role is essential to its success. Set rostered days will apply

About You

You are passionate and experienced in marine operations (preferably with local knowledge) enthusiastic about the quality of our products and creating exceptional guest experiences in Adventure Tourism with an amazing crew.  Excited by the opportunity to work with a National Company as part of a Global entity. Achievement orientated with a commitment to delivering optimum results. If this sounds like you? 

Required skills:

• Organizational: The ability to manage multiple responsibilities to meet required deadlines efficiently and effectively
• Communication:  Excellent verbal and written communication skills to interact professionally with managers, crew. and stakeholders.
• Problem-solving skills: Proven capability to anticipate issues, identify solutions, and independently resolve problems.
• Agility - To adapt to operational changes with innovative solutions to achieve the optimum outcome for both guests and the division 
• Customer Service: A focus on delivering an exceptional guest experience each time 
• Technology Proficiency: Advanced skills in MS Office (Word, Excel, PowerPoint), experience with training, onboarding or recruitment platforms and familiar with online communication tools.

Essential 

• Min 2 years' experience in a complex administrative role.
• Experience in Marine Operations 
• Previous experience with training, recruitment, workforce coordination or similar 
• Current driver's license 

Sound like you?  we will be moving quickly on this one - so don't delay - apply today

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position. We are looking to fill this role quickly so don't delay - Apply Today 

About Us

SeaLink Whitsundays is part of SeaLink Marine & Tourism which operates nationally recognized brands that connects travelers from around Australia and the world to our most iconic destinations, holidays and experiences. Carrying more than eight million customers annually, SeaLink Marine & Tourism is one of Australia’s largest tourism and transport operators delivering brilliant customer experiences. 

SeaLink Marine & Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands. 

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.