Location: Leichhardt, NSW

Start Date: Immediate

Transit Systems is one of Australia’s leading public transport operators, connecting communities every day across Sydney. We are currently seeking a motivated and enthusiastic Graduate Communications Officer to join our People and Culture team.

This opportunity is ideal for a recent graduate looking to kick-start their career in communications within a fast-paced and operationally dynamic environment. We are looking for someone with a positive attitude, strong initiative, creativity, and a genuine passion for communications, customer experience and stakeholder engagement.

This is a hands-on role where you will gain exposure across internal communications, customer communications, media coordination, social media and operational stakeholder engagement while working alongside experienced professionals within the industry.

About the Role

Reporting to the Head of PR and Communications, you will support the planning, development and delivery of internal, external and stakeholder communications across the business.

You will assist with creating engaging content, coordinating communication activities, supporting operational projects and helping ensure employees, customers and stakeholders remain informed and engaged.

Key Responsibilities

• Assist with the delivery of internal communications including newsletters, staff updates, posters and operational notices
• Support customer and stakeholder communications relating to service updates and operational projects
• Assist with drafting engaging content for social media and internal platforms
• Support media coordination activities and communication responses where required
• Maintain and update website and communication materials
• Work collaboratively with operational and corporate teams across the business
• Assist with communications campaigns, community engagement initiatives and customer experience activities
• Provide administrative and project support to the Communications team as required

About You

• Recently completed tertiary qualifications in Communications, Journalism, Media, Public Relations or a related discipline
• Strong written and verbal communication skills
• Positive attitude with a willingness to learn and grow professionally
• Strong attention to detail and ability to manage competing priorities
• Creative mindset with an interest in digital communications and storytelling
• Confident engaging with a variety of stakeholders
• Ability to work in a fast-paced operational environment
• Experience using Canva, Adobe Creative Suite or social media platforms is desirable
• Knowledge or interest in public transport and the Greater Sydney network is highly regarded

Why Join Transit Systems?

• Genuine career development opportunities within a large organisation
• Exposure to operational, corporate and customer communications
• Supportive and collaborative team environment
• Opportunity to contribute to projects that directly impact customers and communities across Sydney
• Hands-on learning and mentoring from experienced communications professionals

If you are looking to launch your communications career in a role where no two days are the same, we encourage you to apply.

About Us

In partnership with the Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city’s sustainability and liveability.

Transit Systems NSW is part of Kelsian Group (Kelsian), Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, Singapore, USA, UK and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

Kelsian has over 30 years’ experience delivering tourism and passenger transport services. The Group is a leader in sustainable public transport as the operator of Australia’s largest zero emission bus fleet and Australia’s largest electrified bus depot.

As at 31 Dec 2024, Kelsian directly employs over 12,600 people and operates over 5,800 buses, 115 vessels and 24 light rail vehicles that delivered more than 378 million customer journeys over the last year.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds