🌟 Market Leading Remuneration Package + Staff Travel Perks 

🌴 Relocation Assistance to a Tropical Lifestyle 

🏆 Join a 100% Perfect score Rated Tourism Operator 

About the Role 

SeaLink North Queensland is seeking a driven and experienced Marine Operations Manager to lead our daily vessel and tourism operations based in Townsville, QLD – a vibrant coastal city offering an enviable tropical lifestyle and proximity to the Great Barrier Reef. 

This is a rare opportunity to step into a key leadership role overseeing essential services to Magnetic Island and Palm Island, while also managing SeaLink’s iconic Great Barrier Reef day tours and whale watching – all within a region renowned for its natural beauty and relaxed pace of life. 

You’ll lead a skilled team and be responsible for ensuring safety, compliance, and operational excellence across both commuter and tourism services. You will work closely with the General Manager and the national Marine team to deliver high-quality experiences in one of Australia’s most spectacular marine environments – just minutes from home. 

 What we offer 

• A competitive remuneration package will be offered, aligned with your experience and the seniority of this leadership role
• This role includes relocation support, staff travel benefits, and access to national career development pathways across the Kelsian Group– Australia’s largest multi-modal transport company
• Supportive team culture and direct access to senior leadership

About You 

We're looking for a confident and capable marine operations leader who brings: 

• Proven leadership experience in marine, transport, or logistics operations
• A commitment to service excellence, team development, and continuous improvement
• Strong interpersonal and stakeholder engagement skills
• Exceptional planning and organizational skills, with a calm and proactive approach
• Experience with strategic workforce planning, rostering, and negotiation
• Strong knowledge of maritime compliance, vessel operations, and safety systems

Qualifications & Experience 

• Minimum 5 years’ experience in marine operations or transport logistics leadership
• Familiarity with the National Standard for Commercial Vessels (NSCV) - desirable
• Relevant maritime qualifications (e.g. Master <45m, MED 1) - desirable
• High-level computer literacy, including Microsoft Office and workforce scheduling tools (e.g. Deputy Program)
• Valid unrestricted driver’s license
• Senior First Aid certification

What you will do: 

• Lead and manage daily ferry and tourism operations, including marine crew
• Oversee vessel schedules, crew rostering, timesheets, and workforce planning
• Manage operational budgets and identify cost optimization opportunities
• Foster a safety-first culture, including emergency preparedness and incident management
• Maintain high standards of customer service and operational reliability
• Prepare accurate reports and operational insights for senior management
• Build strong stakeholder relationships with regulators, port authorities, and tourism partners
• Ensure compliance with AMSA requirements, maritime legislation, and company policies

About Us  
SeaLink North Queensland is part of the Kelsian Group, a globally recognized, ASX 300-listed provider of transport and tourism services. With over 12,000 employees, we deliver more than 330 million customer journeys annually across Australia, Singapore, the USA, the UK, and the Channel Islands through our extensive network of buses, ferries, and light rail. 

SeaLink North Queensland proudly offers the opportunity to work for a nationally recognised brand, recently rated 100/100 in the 2025 Best of Queensland Experiences program by Tourism & Events Queensland. This exceptional achievement highlights our unwavering commitment to excellence in customer satisfaction, safety, and sustainable tourism. 

How to Apply
Click APPLY now and attach your cover letter and resume, addressing the success factors required for this position and explaining why you are the ideal candidate for the role.

Applications close by 5 pm on Friday, 25 July 2025.

Shortlisting will begin immediately, and the position may close earlier than the stated deadline if a suitable candidate is found.

Kelsian Group is committed to providing equal employment opportunities and embracing diversity for the benefit of all. We actively encourage applications from individuals of all backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander people. To learn more about Kelsian Group, visit  www.kelsian.com