Unique, beautiful working environment.
Great boat family!
The PS Murray Princess is the largest inland paddle wheeler in the Southern Hemisphere. Accommodating a maximum of 120 guests and operating 3, 4 and 7 night cruises on the Murray River from Mannum, 87 kilometres from Adelaide, this stunning vessel attracts guests from all over Australia and the world.
About the Role
This role is a split role, with 75% of shifts spent as Leading Hand Cabin Attendant, and 25% of shifts spent as Cabin Attendant.
The roster rotation for this position is 14.5 days on / 13.5 days off / 14.5 days on / 6.5 days off.
The Leading Hand Cabin Attendant is an integral position in the Hospitality Operations on the Murray Princess. The position involves all aspects of housekeeping including, but not limited to; cabin cleaning, making beds daily, and changing linen, cleaning bathrooms and general cleaning of cabins and public areas. The position also involves dining room set up, drink/food waiting, polishing of cutlery, guest boarding, folding of napkins, cabin cleaning room allocations and other related tasks as required.
You will be responsible for crew supervision including the allocation of cabins for cleaning and spring cleaning duties. Responsible for ordering cleaning supplies and ensuring sufficient stock is on board. High standards are expected to ensure quality is guaranteed for paying guests, with daily cabin inspections.
The Cabin Attendant position involves all aspects of cabin cleaning including making beds daily, changing linen, cleaning bathrooms and general cleaning of cabins and public areas. The position also involves dining room set up, drink waiting, polishing of cutlery, guest boarding, folding of napkins and clearing plates.
This role requires energy, commitment, initiative, teamwork, and multi-skilling and time management.
The Leading Hand Cabin Attendant will be expected to meet and exceed key performance indicators, whilst displaying a high level of work ethics.
- Strong Guest/ Customer Service Skills
- Excellent attention to detail
- Excellent verbal and written communication skills
- Organisational and planning skills
- Ability to perform autonomously
- Flexibility and reliability
- Proven ability to handle difficult situations
- Interpersonal and relationship building skills
Skills, Qualifications & Experience
- Minimum of 1 year hotel, restaurant or cruise ship experience in a position of responsibility, such as a head room attendant / cabin steward
- Experience in working in a fast paced team to reach goals
- Guest service experience
- Previous leadership experience
- Responsible Service of Alcohol - Essential
Previous experience in the tourism industry along with a certificate qualification in Hospitality would be looked upon favourably.
Whilst not essential, it would be desirable for the successful person to have a Food Safety Certificate and experience in liaising with suppliers and contractors.
How to Apply
Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
We are requesting your resume and a cover letter explaining why you are the best person for this position.
Applications close by 5pm on Friday 7th October 2022
The Murray Princess is owned by SeaLink. SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.
Kelsian Group Limited is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people. To find out more about the Kelsian Group visit www.kelsian.com