Are you ready to take the helm of one of Sydney’s most iconic hospitality experiences?

Captain Cook Cruises is on the lookout for a passionate and experienced Venue Manager to lead operations onboard The Starship Group. This is a rare opportunity to combine your hospitality leadership with the magic of Sydney Harbour.

About the Role

As Venue Manager, you’ll be responsible for the day-to-day delivery of premium food and beverage experiences across The Starship Group. From exclusive private events to luxury charters, you’ll oversee all hospitality operations.

A typical day in the role may include:

• Lead hospitality operations onboard the Starship Vessels, ensuring seamless guest experiences and premium service delivery.
• Review crew rosters and confirm staffing levels across both Starship vessels.
• Manage and train stewards, bar staff and hospitality crew to deliver exceptional customer experience for bespoke events.
• Work in collaboration with Head Chef and Vessel Master to ensure over all vessel efficiency.
• Drive recruitment, onboarding and ongoing training under the direction of the Head of Hospitality.
• Promote and maintain a vibrant, positive team culture.
• Monitor onboard stock and control costs through effective venue management.
• Develop or update procedures that align with company policies for the Starship Vessels under the guidance of the Head of Hospitality.
• Capture feedback from clients and team members post-charter to drive continuous improvement.
• Support other vessels when required as a Cruise Director.

About You

You’re a confident and experienced hospitality leader who thrives in fast-paced, service-driven environments. With a passion for creating premium guest experiences, you lead by example and bring out the best in your team. You’re organised, proactive, and committed to upholding the highest standards in safety, service, and teamwork.

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close by 5pm on Sunday 13th April 2025

About Us

SeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour. Our brands include Captain Cook Cruises, The Jackson and the Starship Group.

SeaLink Sydney Harbour is part of SeaLink Marine & Tourism which is one of Australia's largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine & Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.