Sealink K'gari - Kingfisher Bay Resort

Permanent Part-Time - $30.67 per hour

Join an award-winning tourism and transport company

ASX 200 Listed with 9,000+ employees globally

Access to a range of Employee Benefits

Training and Development opportunities provided

About the Role

We are looking for live off, positive, motivated & professional candidates to join our dynamic Housekeeping team as Housekeeping Supervisors at Kingfisher Bay Resort on beautiful K'gari (Fraser Island).

Benefits

• Free Island Tours (conditions apply)
• 25% off in all outlets (conditions apply)
• Discounts for Hotel stays (conditions apply)
• Access to Employee Training Programs
• Health and wellbeing benefits
• Travel Discounts
• Employee Award Programs
• Monthly One-On-One’s with your Department Manager
• Monthly departmental Buzz Nights! A great way to celebrate our achievements and get to know your Department team members on a social level
• Various team member benefits through the Accor and SeaLink brands
• Various yearly team member recognition programs, designed to recognise team members exceptional performance and achievements in the workplace

• Free walk on Ferry transfers to and from the island for all team members

As Housekeeping Supervisor you will supervise and assist with cleaning rooms to company standard.

You will be a strong leader and proven ‘all-rounder’ with a track record in successful performance management. 

Key Role Responsibilities

• Assistance with daily allocations of rooms and duties to team members
• Training and development of Housekeeping team members
• Daily room checks to ensure company standards are met
• Releasing rooms on time for guest check in
• Attend to guest enquiries, requests and complaints
• Monitor and maintain cleanliness standards of guest rooms
• Monitor as required the disposal of laundry and garbage
• Liaise with Maintenance and Front Office departments
• Ensure correct handling of lost property
• Ensure safe manual lifting procedures are adhered to
• Knowledge of Workplace Health and Safety procedures
• Actively support and demonstrate SeaLink’s company vision, C.O.M.P.A.S.S. values and strategic goals

About You

• The ability to work across a broad rostering system, over a 7 day working week and peak seasonal periods
• Previous hotel or resort cleaning experience – demonstrated industry experience
• Demonstrated people management skills to lead and develop a culturally diverse team effectively and efficiently
• Ability to work autonomously, within and across teams – proven ability to work unsupervised
• Demonstrated experience in supervisory role
• Committed to providing exceptional customer service 
• Proven ability to work on own initiative
• Proven ability to work under pressure and resolve problems
• Experience in motivating team members to achieve targets and outcomes
• Great time management skills and meticulous attention to detail
• Exceptional customer service skills
• Self-motivated and able to motivate colleagues and team members

Skills, Qualifications & Experience

• A valid manual licence – not essential but will be highly regarded
• Proven  and demonstrated experience in a resort / hotel / motel housekeeping environment
• Exceptional customer service skills
• Great time management skill

“All final applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.”

How to Apply

Click APPLY to complete your application and upload a current resume

Applications close by 5pm on 19 June 2022.

Please note this closing date is indicative only. We may close the advertisement before this date is reached. Therefore, we encourage you to submit your application as soon as possible.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.