About the Role

We are seeking an experienced and professional Assistant Housekeeping Manager to join our dynamic team at Kingfisher Bay Resort on beautiful K'gari. Reporting to the Housekeeping Manager, you must be passionate about creating a skilled and positive team environment and prioritising operational requirement for the delivery of premium cleanliness of our 152 hotel rooms, 115 deluxe villas and private houses and resort public areas ensuring an exceptional customer experience is maintained. 

The Assistant Housekeeping Manager will also be responsible for managing and ensuring compliance of department standard operating procedures in the absence of the Housekeeping Manager.

This is a permanent part-time position, working up to 76 hours per fortnight. The successful candidate is available for an immediate start and must be able to relocate to the island for this "live-on" position.

Key Role Responsibilities

• Supporting the Housekeeping Manager with workforce management, administration, rostering and operational service of the entire housekeeping department. 
• Supervise and perform various cleaning duties of Hotel Rooms and Apartments in compliance to resort standards 
• Monitor and maintaining the cleanliness of guest rooms and provide necessary training to staff to ensure standards are met
• Supervise and provide mentorship to team leaders 
• Monitor as required the disposal of laundry and garbage and recycle items where necessary 
• Ensure policies and procedures are adhered to, including compliance of maintenance and HSE reporting.

Requirements

• Minimum 2 years’ experience in a housekeeping manager or supervisor role in a similar environment and meticulous attention to detail
• Demonstrated ability to lead a large team and create a close team environment 
• Current Australian drivers licence (preferred)
• Previous hotel or resort cleaning experience
• Demonstrated ability to prioritise and organise multiple tasks with a commitment to deliver results
• Exceptional customer service skills
• Proven ability to work under pressure and resolve problems
• Experience in motivating team members to achieve targets and outcomes

The Benefits - conditions apply

• Affordable island living only $150.44 per week living expenses (includes 3 staff meals daily & accommodation)
• $1000 Annual SeaLink Employee Travel Allowance 
• Worldwide Heartist Bienvenue benefits
• 25% off resort dining, retail and spa
• Free Island 4WD bus tours 
• Free ferry transfers to-and-from the island 
• Access to resort facilities
• Access to Employee Training Programs

About Us

K'gari is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.  

SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

How to Apply

Click APPLY to complete an application including your current resume and a cover letter explaining why you are the right fit for this position.

Visa Applicants: To be considered for the role a minimum of 6 months validity is required on your visa at time of application. Our location does not comply with the regional 88 days remote work requirement for visa extensions. 

Applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.