Join an award winning ASX-listed tourism and transport company

Range of Employee Benefits including staff discounts and career development

Based in our Cleveland Cafe

SeaLink South East Queensland is recruiting our next Cafe Team Leader, supporting our fast-paced and customer-focused Departure Lounge team. From the 5.30am coffee rush to lunchtime service, you’ll lead a small team delivering great food and customer service to our passengers.

About the Role

This is a hands-on team leadership role reporting to the Cafe Manager and Operations & Admin Coordinator, who manage admin, rosters and stock across all cafés - so you can focus on what matters most: smooth daily operations, team performance and customer experience.

While this position is ideally full-time, we are open to considering part-time arrangements for suitable applicants. 

Key Responsibilities

• Lead and support the Departure Lounge cafe staff.
• Open cafe and prepare for morning trade.
• Delegate tasks and maintain operational efficiency.
• Deliver excellent customer service
• Prepare fresh menu items and barista-made coffee.
• Handle cash and daily reconciliation.
• Maintain cleanliness and hygiene in all cafe areas.
• Ensure compliance with food safety, health, and company policies.

 About You

• 2+ years’ experience in a leadership or supervisory role, with experience in a customer-facing or food and beverage environment highly regarded. 
• Strong communication and multitasking skills
• Passion for customer service and team development.

 Skills, Qualifications & Experience

• Responsible Service of Alcohol (RSA): Essential
• Food Safety Certificate: Essential
• First Aid/CPR Certificates: Essential
• Leadership experience: Essential
• Coffee making skills: Excellent

 Perks & Benefits

• Early starts, early finishes
• Friendly team and great food
• Opportunities for growth within SeaLink and the broader Kelsian Group.

About Us

SeaLink South East Queensland is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, the Southern Moreton Bay Islands and the Moggill Ferry. 

SeaLink South East Queensland is a SeaLink Marine & Tourism company, part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve. 

How to Apply

Click APPLY to complete your application including a current resume and cover letter.  

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.