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Sales and Reservations Consultant
SeaLink K'gari - Hervey Bay
The Sealink Marine and Tourism Group, comprising of Kingfisher Bay Resort, K'gari Beach Resort, K'gari Explorer Tours and Fraser Island Barges, is a multi-faceted tourism business located on World Heritage-listed K'gari (Fraser Island).
An opportunity has arisen for a Sales & Reservations Consultant to join the Sealink Marine & Tourism Group team, assisting the Central Reservations & Sales Team in the facilitation and management of sales across our unique K'gari (Fraser Island) brands.
Working up to 76 hours per fortnight, this role reports to the Customer Service and Reservations Manager, based at the Hervey Bay Sales & Reservations Office.
About the role
Responding to and managing all incoming calls, email, iHotelier and online enquiries including both direct and agent enquiries and bookings
Data entry into reservations systems
Upselling and optimising occupancy
Reconciliation of banking processes
Delegation of relevant position duties as deemed necessary by your supervisor or Manager
Must be available to work flexible working hours (occasional weekends)
Benefits - conditions apply
Annual $1000 SeaLink Employee Travel Allowance
Free Island Tours
25% off in all outlets
Discounts for Hotel stays
Access to Employee Training Programs
Health and wellbeing benefits
Employee Award Program
Skills, Experience and requirements
Proven customer service and sales skills
Experience in a similar role within the tourism industry is well regarded
Conflict resolution skills
Ability to demonstrate initiative
Excellent written and verbal communication skills
Ability to multitask with proven time management skills
Excellent attention to detail
Ability to work autonomously with minimal supervision and direction
Proven ability to work to and achieve KPI targets
“All final applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.”
How to Apply
Click APPLY to complete the application process and upload a current resume.
Please note this closing date is indicative only. We may close the advertisement before this date is reached. Therefore, we encourage you to submit your application as soon as possible.
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