Join the best team onboard the Murray Princess!
All meals and accommodation when rostered on duty are provided.
Transport from Adelaide CBD to Mannum is provided if required.
The PS Murray Princess is the largest inland paddle wheeler in the Southern Hemisphere. Accommodating a maximum of 120 guests and operating 3, 4 and 7 night cruises on the Murray River from Mannum, 87 kilometres from Adelaide, this stunning vessel attracts guests from all over Australia and the world.
About the Role
Due to an internal promotion we require a Guest Service Attendant. The Guest Service Attendant is an integral position in the hospitality operations on the Murray Princess. Their primary function is to achieve and exceed sales goals through highly developed promotional skills. They are responsible for the day to day operations of the souvenir shop including stock supplies, control and ordering, food preparation and serving, processing transactions, producing daily financial reports and cleanliness of the souvenir shop and equipment. They will promote the highest possible standards, continuously driving maximum sales results while delivering superior customer service.
The Guest Service Attendant works in close conjunction with the Bar Manager and is required to assist in the bar as part of a regular roster and may perform duties including serving, cocktail mixing, tray and table service, wine waiting and general cleaning. They also are required to assist with the scheduled gangway watch as required.
The roster rotation is 14.5 days on / 13.5 off (just short of full-time hours across the year).
This position requires energy, commitment, initiative, teamwork, and multi-skilling, time management and a passion for selling a wide assortment of products while demonstrating exceptional selling skills and product knowledge.
- Proven strong guest/ customer service skills
- Excellent verbal and written communication skills
- Accounts and Reconciliation skills
- Proven reporting and accountability skills
- Organisation and planning abilities
- Ability to perform autonomously
- Flexible and reliable
- Proven ability to handle difficult situations
- Interpersonal and relationship building skills
Skills, Qualifications & Experience
- Recognized Responsible Service of Alcohol Certificate
- Espresso Coffee Making
- Experience in food and beverage service
- Experience in working in a fast-paced team
- Current First Aid
- Food Safety Course
How to Apply
Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
Applications close by 5pm Friday 29 September 2023 or earlier if a suitable candidate is found.
The Murray Princess is owned by SeaLink. SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.
Kelsian Group Limited is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people. To find out more about the Kelsian Group visit www.kelsian.com