Help Shape the Future of Public Transport in NSW

At Transit Systems NSW, network planning is about more than designing routes—it's about creating smarter, safer, and more reliable public transport services that connect communities and improve the customer journey.

We're looking for an analytical and forward-thinking Network Planner to join our Service Planning team. In this role, you'll use data, technology, and operational insights to design and optimise bus services that meet customer demand while supporting safe, efficient, and sustainable operations.

If you're passionate about transport planning, enjoy solving complex challenges, and want to make a real impact on how people travel across NSW, we'd love to hear from you.

What You’ll Be Doing

As a Network Planner, you'll help design, evaluate, and improve bus services across our network, ensuring services remain efficient, customer-focused, and operationally effective.

Your responsibilities will include:

• Developing and maintaining bus network plans, service timetables, and operational schedules
• Planning and maintaining dedicated school bus services and associated network data
• Analysing patronage, running times, on-time performance, GPS data, and operational trends to identify improvement opportunities
• Supporting route design, service frequency reviews, and network optimisation initiatives
• Using planning software and modelling tools to assess service scenarios and recommend improvements
• Monitoring network performance and recommending timetable and service adjustments
• Supporting planning for major events, disruptions, and seasonal service changes
• Preparing reports, dashboards, and recommendations for internal stakeholders
• Working closely with Operations, Depot teams, government agencies, and other stakeholders to develop practical service solutions
• Maintaining accurate planning documentation, network data, and service records
• Supporting compliance with operational, safety, and regulatory requirements

Why This Role is Exciting

This is an exciting opportunity to influence how public transport services are planned and delivered across one of Australia's largest bus networks.

You'll have the opportunity to:

• Help shape the future of public transport across NSW
• Work on network optimisation and service improvement projects
• Analyse real-world operational data to improve customer outcomes
• Collaborate with experienced planners, schedulers, and operational leaders
• Build your expertise using industry-leading planning and analytical tools
• Contribute to sustainable and innovative transport solutions that benefit thousands of passengers every day

What We're looking For

We're looking for someone who enjoys analysing complex data, solving operational challenges, and finding smarter ways to deliver public transport services.

Essential Skills & Experience

• Experience in transport planning, service planning, logistics, or a similar analytical environment
• Strong analytical and problem-solving skills
• Ability to interpret operational and performance data to support decision-making
• Advanced Microsoft Excel skills, including Pivot Tables and data analysis
• Excellent organisational skills with strong attention to detail
• Ability to manage multiple priorities and meet deadlines
• Strong written and verbal communication skills
• Ability to work collaboratively across operational and planning teams

Desirable

• Experience in public transport or network planning
• Knowledge of planning, scheduling, or GIS software
• Experience using Power BI or other reporting and visualisation tools
• Understanding of transport operations, depot logistics, or service delivery
• Relevant qualifications in Transport Planning, Logistics, Engineering, Data Analytics, or a related discipline

What Success Looks Like

Success in this role will include:

• Accurate and efficient bus timetables and schedules
• Improved on-time running and network reliability
• Effective utilisation of buses, drivers, and operational resources
• Practical scheduling solutions that balance customer service and operational efficiency
• High-quality reporting and data-driven recommendations
• Strong collaboration with Operations and Depot teams

About Us

In partnership with the Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city’s sustainability and liveability.

Transit Systems NSW is part of Kelsian Group (Kelsian), Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, Singapore, USA, UK and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

Kelsian has over 30 years’ experience delivering tourism and passenger transport services. The Group is a leader in sustainable public transport as the operator of Australia’s largest zero emission bus fleet and Australia’s largest electrified bus depot.

As at 31 Dec 2024, Kelsian directly employs over 12,600 people and operates over 5,800 buses, 115 vessels and 24 light rail vehicles that delivered more than 378 million customer journeys over the last year.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds