Transit Systems NSW is seeking a motivated and operationally focused Depot Coordinator to join our team at South Granville Depot.

This is an exciting opportunity for someone who thrives in a fast-paced transport environment and is passionate about coordination, customer service, teamwork and safety.

As a Depot Coordinator, you will support the day-to-day running of the depot, coordinating driver and bus availability to help deliver safe, reliable and efficient bus services.

About the Role

Working closely with the Depot Supervisor and Operations Manager, you will be a key operational point of contact during your shift. You will monitor driver attendance, respond to changes in availability, coordinate coverage and maintain accurate operational records.

This role requires strong organisational skills, clear communication and the ability to remain calm, prioritise competing demands and respond effectively to operational challenges.

Key Responsibilities

• Monitor driver sign-on and availability to support scheduled services.
• Record and manage same-day sick calls and unplanned absences.
• Identify roster gaps and arrange coverage where available.
• Allocate drivers and buses in line with operational requirements.
• Liaise with Yard Persons regarding fleet readiness and bus availability.
• Liaise with the Operations Control Centre on service delivery matters.
• Record cancelled trips, incomplete trips and events where drivers are unable to continue duty.
• Update the leave calendar and record same-day availability changes.
• Monitor day-off-cancelled arrangements and casual driver coverage.
• Support coverage for NightRide services and other high-risk shifts.
• Complete driver welfare checks where required.
• Request camera footage for accidents, incidents, complaints and assaults where required.
• Complete clear and accurate shift handover notes.
• Escalate unresolved issues to the Depot Supervisor or Operations Manager.
• Follow relevant safety, operational and HSEQ policies and procedures.

About You

To be successful in this role, you will bring:

• Experience in transport, logistics, rostering, dispatch or a similar operational coordination environment.
• Strong organisational and time management skills, with the ability to respond to changing priorities.
• Clear communication and interpersonal skills to support drivers and work effectively with operational teams.
• The ability to work under pressure, make sound decisions within your responsibilities and recognise when to escalate issues.
• High attention to detail when maintaining rosters, availability records and shift handovers.
• Confidence using computer systems, Microsoft Office and operational reporting tools.
• A practical, proactive approach to problem-solving and a strong commitment to safety and reliable service delivery.
• Flexibility to support shift-based depot operations.

What We Offer

• Opportunity to join one of Australia’s leading public transport providers
• Leadership role within a fast-paced operational environment
• Supportive and collaborative management team
• Career progression and development opportunities
• A role that directly contributes to the delivery of essential public transport services

At Transit Systems NSW, we are committed to creating safe, inclusive, and high-performing workplaces aligned with our COMPASS values and operational excellence.

If you are a strong operational leader looking to take the next step in your career, we would love to hear from you.

About Us

In partnership with the Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city’s sustainability and liveability.

Transit Systems NSW is part of Kelsian Group (Kelsian), Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, Singapore, USA, UK and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

Kelsian has over 30 years’ experience delivering tourism and passenger transport services. The Group is a leader in sustainable public transport as the operator of Australia’s largest zero emission bus fleet and Australia’s largest electrified bus depot.

As at 31 Dec 2024, Kelsian directly employs over 12,600 people and operates over 5,800 buses, 115 vessels and 24 light rail vehicles that delivered more than 378 million customer journeys over the last year.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds