Have a passion for South Australian Tourism?
Experienced in customer service?
Looking for an exciting new work environment?
We encourage you to apply!

About the Role

The Sales Consultant is a ‘Customer Service Superstar’ and often our first contact with customers. Therefore, you will need superior communication skills and have excellent verbal and written communication.  This role requires energy, dedication and multi skilling and offers empowerment and autonomy.  Keen willingness to learn and work towards meeting & exceeding individual and team goals in support of our overall business strategy.

It is imperative the Sales Consultant is willing to develop and learn new skills to enable performance of the tasks required in the various Sales Centre departments, including phone, electronic and face-to-face sales, Trade and Groups.  We require reliability and flexibility to cover shifts across a 7-day rotating roster and be a team player.

About You

• Excellent customer service skills
  
• Problem solving and using initiative
  
• Planning and organisation skills
  
• Exceptional time management and ability to prioritise and work under pressure
  
• Excellent time management
  
• Advanced computer literacy and Microsoft Office skills

Qualifications & Experience

Essential

• Sales and customer service experience
• Experience in working in a fast-paced team to reach goals

Desirable

• Qualification in Telecommunications
• Qualification in Travel and Tourism
• Experience in the Tourism Industry
• Experience in the Transport Industry

How to register your interest

Click INTERESTED and fill in as much information as you can in the track record section of the application, and clearly identify which location you prefer.

We are requesting your resume and a cover letter explaining why you are the best person for this position. REMEMBER to include your preferred location in your cover letter.

SeaLink South Australia is part of SeaLink and provides safe and reliable marine transport services, connecting people and communities to destinations across Australia for work, education, essential services, and leisure. Operating routes to Kangaroo Island, Rottnest Island, North Stradbroke Island, the Bay Islands, Magnetic Island, Palm Island, and along the Brisbane River and in Gladstone, SeaLink plays a vital role in keeping communities connected. We are passionate about bringing people together, sharing experiences and creating memories.

SeaLink, is part of the Kelsian Group, Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.