Recruitment Consultant - NSW

Location: Bankstown, NSW

Employment Type: Full-Time Permanent

Start date: Immediate start available.

About the opportunity

We are looking for an experienced and driven Senior Recruitment Consultant to join our NSW Recruitment and Training team.

This is an opportunity to take ownership of high-volume, end-to-end recruitment across a diverse portfolio, including Bus Operators, Maintenance roles and selected corporate and operational positions.

You will work closely with operational leaders across NSW to understand workforce needs, build strong candidate pipeline and deliver a positive candidate experience from first contact through to onboarding.

The role will require occasional travel across our 11 NSW depots, as well as attendance at selected evening and weekend Group Interview sessions, Open Days and recruitment events.

This role is suited to someone with more than three years’ recruitment experience, demonstrated leadership capability and who is ready to take the next step in their recruitment career. You will gain exposure to team coordination, workforce planning, stakeholder management and process improvement, with a clear pathway to be developed and considered for the next Recruitment Team Leader opportunity, subject to performance and business requirements.

What you will be doing

• Manage end-to-end recruitment for high-volume operational, transport, maintenance and white-collar roles.
• Partner with operational leaders to understand workforce requirements, vacancy priorities and hiring plans.
• Develop targeted sourcing strategies to attract suitable candidates in a competitive labour market.
• Manage job advertising, candidate screening, interviews, assessments, reference checks, pre-employment checks and onboarding coordination.
• Deliver a high-quality candidate experience through responsive, professional and clear communication.
• Maintain accurate candidate and recruitment records through relevant HR and applicant tracking systems.
• Monitor recruitment activity, pipeline performance and conversion rates, using data to identify improvement opportunities.
• Support workforce planning discussions and provide recruitment insights to leaders.
• Assist with employee retention initiatives, including ad hoc retention conversations, exit interviews and trend reporting.
• Build strong relationships with internal stakeholders, external providers and community partners.
• Attend and support Recruitment open days, career expos, information sessions and employer-brand events.
• Identify and implement practical process improvements to make recruitment simpler, faster and more candidate-focused.
• Provide guidance, coaching and support to junior Recruitment team members as required.
• Support Recruitment and Training projects and other business initiatives as required.
• Confidently facilitate Group Interview sessions and information presentations for groups of 30 or more candidates, clearly communicating role requirements, employment conditions, recruitment processes and the Transit Systems employee experience.

What you will bring

• At least three years’ demonstrated experience in end-to-end recruitment, preferably within a high-volume, operational, transport, logistics, blue-collar or customer-facing environment.
• A background in customer service and/or sales is highly regarded.
• Strong stakeholder-management skills and confidence working with operational leaders.
• A practical, solutions-focused approach, with the ability to manage competing priorities in a fast-paced environment.
• Ability to travel between locations independently, with a current driver’s licence and reliable vehicle.
• Proven ability to remain calm, professional and effective when working under pressure.
• Adaptable and comfortable working through change, with the ability to respond quickly to evolving business priorities.
• Experience using recruitment, HRIS or applicant-tracking systems.
• Excellent written and verbal communication skills.
• Strong attention to detail and a commitment to compliance, confidentiality and professional standards.
• Experience using data, reporting or pipeline insights to support recruitment decisions.
• Demonstrated leadership maturity, sound judgement and the ability to influence others positively.
• A genuine interest in developing others, improving processes and progressing into a people-leadership role.
• Relevant recruitment, HR or business qualifications are desirable but not essential.

What we offer

• Hybrid working arrangements, with a Bankstown-based team hub.
• Opal card provided.
• Novated lease options.
• Uniform provided.
• Access to a supportive, collaborative Recruitment and Training team.
• Exposure to a large, complex and essential-services business.
• A clear development pathway to build the skills and experience required for a future Recruitment Team Leader role.
• The opportunity to make a meaningful impact by helping build the workforce that keeps Sydney moving.

About us

In partnership with Government, Transit Systems NSW innovates, designs and delivers public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city’s sustainability and liveability.

Transit Systems NSW is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore. With approximately 9000 employees, we are one of Australia’s most experienced and diverse multi-modal transport businesses operating around 4000 buses, 120 ferries and 24 light rail vehicles, carrying over 207 million customers where they need to go.

If you are an experienced recruiter looking for a genuine next-step opportunity, we would love to hear from you.

Apply now with your resume and a brief cover letter outlining your suitability for the role. Only shortlisted candidates will be contacted.

Don't miss your chance to be part of our team!

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.